bsb88's Privacy Policy

Who This Policy Applies To

This privacy policy applies to all registered members, visitors, and users of bsb88. By continuing to use our platform you are considered to have given your consent to the terms of this policy. You must be 21 years of age or older, and you are solely responsible for complying with the laws applicable in your own country.

Our Commitment

We believe your privacy is a fundamental right. bsb88 uses SSL encryption technology and industry-standard security measures to protect your personal information. We never sell your information to third parties without your permission.

2.1 Personal Identification Information

At the time of account registration we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Residential address
• National ID card or passport number (when identity verification is required)

2.2 Financial Information

We collect payment-related information to process transactions. This includes:

• bKash, Nagad, Rocket mobile banking numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and timestamps

We do not store any full card numbers or PINs. All financial information is stored in encrypted form.

2.3 Technical and Usage Information

When you visit our website, the following information may be collected automatically:

• IP address and approximate location
• Browser type and version
• Device type (mobile, desktop, etc.)
• Pages visited and click history
• Session duration and usage patterns
• Cookies and similar tracking technologies

2.4 Gaming Activity Information

To ensure responsible gaming and improve service quality, we store the following information:

• Play history and results
• Bet amounts and timestamps
• Bonus usage records
• Gaming session duration

3.1 Service Operation and Delivery

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Ensuring bonuses and rewards are delivered
• Displaying your gaming history and balance
• Providing customer support services

3.2 Security and Fraud Prevention

We use your information to ensure the security of your account and financial transactions. This includes detecting suspicious activity, preventing unauthorized access, and complying with anti-money laundering (AML) regulations. The identity verification (KYC) process is also carried out for this purpose.

3.3 Responsible Gaming

We monitor your gaming activity so that we can identify potentially problematic gaming behavior and provide support in a timely manner. To learn more about responsible gaming, please visit our Responsible Gaming page.

3.4 Service Improvement

We use data for analysis and research purposes to improve the user experience on our platform. This is done in a fully anonymised manner.

3.5 Communication and Marketing

With your consent, we may send you promotional offers, information about new games or services, and important updates by email. You may opt out of these communications at any time.

4.1 Service Provider Partners

We use trusted third-party services to operate our platform, such as payment processors (bKash, Nagad, Rocket), technology providers, and security firms. These partners receive only the information necessary to provide their specific services and are obligated to comply with our privacy standards.

4.2 Legal Requirements

We may provide necessary information to meet legal obligations, comply with court orders, or in response to lawful requests from authorities. This includes requests from regulatory bodies related to anti-money laundering (AML) and counter-terrorism measures.

4.3 What We Never Do

• We do not sell your information to third parties for advertising purposes
• We do not share information with marketers without your consent
• We do not disclose identifying information to unauthorized parties
• We do not retain your financial information unnecessarily

5.1 Essential Cookies

These cookies are essential to ensure the basic functionality of the website. They include maintaining login sessions, storing security tokens, and retaining your preferences. Disabling these cookies will prevent the website from working properly.

5.2 Analytics Cookies

We use analytics tools that collect information to understand how users interact with our site. This information is completely anonymous and cannot be used to identify individuals.

5.3 Cookie Controls

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly.

7.1 Right to Access

You may request a copy of the information we hold about you at any time. We will provide this information within 30 working days.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting our support team.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Withdraw Consent

If you have previously given consent to receive marketing communications, you may withdraw that consent at any time. This will not affect the lawfulness of prior processing.

7.5 Right to Data Portability

You may receive your personal information in a structured, commonly used, and machine-readable format, which you can transfer to another service provider.

Account-Related Information

We retain your information for as long as your account is active. Even after an account is closed, information may be retained for as long as necessary to meet legal requirements, resolve disputes, and enforce our agreements.

Financial Transaction Records

Transaction records are retained for a set period to comply with financial regulations. This information is kept in secure encrypted storage and only authorised personnel may access it.

Age Verification

During the registration process we verify age and strictly enforce the 21+ age requirement. If we become aware that a minor has used our services, we will immediately close that account and delete the information collected.

Change Notification

When significant changes are made to this policy, we will update the "Last Updated" date at the top of the page and, where we consider it reasonable, notify you by email. Continuing to use our platform after changes have been made will be considered acceptance of the revised policy.

Previous Versions

Previous versions of this policy may be provided upon request. If you would like this information, please contact our support team.